CRM for SAAS
Generate more revenue with a CRM built for SaaS. Capture high-quality leads, enrich them with reliable information, nurture them effectively, and keep your teams aligned — all in one platform.
Tech businesses get +45% of leads with NetHunt CRM
4.8/5 based on over 1,000 reviews
You don’t have enough leads Lead scarcity makes it hard to track prospects, causing missed opportunities.
Customer data is a mess Duplicates, scattered information, and multiple managers contacting the same leads. Total chaos.
The sales pipeline is a black hole Managers have no visibility into what the sales team is doing, deals stall, and forecasting is impossible.
The sales cycle drags on Messy handoffs, slow responses, and manual inconsistent follow-ups stretch the sales process.
Revenue forecasting is unreliable Gut-feeling projections make financial planning unpredictable.
Sales and marketing teams are misaligned Leads slip through the cracks due to poor communication between teams.
Leads flow in from every channel Your pipeline is always full, enriched with data, and every interaction is logged.
Data is structured and reliable No duplicates, organized records, and a clear status for every lead. Finding information is effortless.
A transparent, high-velocity pipeline Every deal’s status is clear, managers can track progress in real time, and no opportunity slips through the cracks.
Faster deal closures Automation nurtures leads, shortens the cycle, and moves deals forward efficiently.
Accurate revenue forecasting Real-time insights let you predict growth and plan ahead confidently.
Sales and marketing work together Everyone has a single source of truth, ensuring smooth lead handoffs.
NetHunt CRM helps SaaS companies scale with automated lead capture, structured pipelines, and real-time insights for smarter, faster decisions.
Why should SaaS companies care?
Lead generation is a vital component of running a successful SaaS business, and a SaaS CRM ensures no opportunity is missed. The more leads you capture at the start of your sales pipeline, the greater your chances of converting them into paying customers.
Sales opportunities come from various channels—your website, phone calls, emails, and messaging platforms. A SaaS CRM software centralizes all inquiries, keeping a complete record of every touchpoint.
To maximize conversions, SaaS businesses need to respond to new leads promptly and kickstart the nurturing process immediately. A SaaS CRM automates this, helping teams engage prospects faster and close deals more efficiently.
With NetHunt CRM, capture leads from multiple channels — website, calls, emails, and messaging platforms. Keep your pipeline full and ensure every lead is recorded and nurtured.
Why should SaaS companies care?
In fast-moving SaaS sales, losing track of customer interactions means lost deals and frustrated teams. Without a SaaS CRM, key details get scattered across emails, chats, and spreadsheets, making collaboration inefficient and slowing down deal closures. Critical information gets lost, follow-ups slip through the cracks, and sales teams struggle to move leads through the pipeline effectively.
The best CRM for SaaS companies logs every touchpoint with the lead and customer – communication, documents, call recording and more into a single, accessible record. Your team gets a complete, real-time view of each lead and customer, ensuring seamless follow-ups, smooth handoffs, and stronger relationships. No more searching through inboxes or guessing the last interaction — just organized, up-to-date data for smarter decisions and faster sales cycles.
Keep every customer interaction in a single record — no scattered data, no missed details. NetHunt CRM automatically logs and links all key touchpoints, ensuring SaaS teams have full context at every stage of the customer journey. Track:
Emails, chats, call recordings
Vendors & partners involved
Files and documentation
Related Tasks
Manager notes and comments
Why should SaaS companies care?
Scaling a SaaS business without clear pipeline visibility and revenue forecasting is a gamble. When deal data is scattered across platforms, sales teams struggle to take the right actions at the right time, causing stalled deals and missed targets. Meanwhile, managers lack oversight of sales activities, making it hard to track performance and progress.
CRM for SaaS companies provides a structured sales pipeline — a real-time snapshot of all active deals, key details, and projected revenue. With clear insights, SaaS companies can identify bottlenecks, reduce deal stagnation, and refine their strategy to drive consistent growth.
NetHunt CRM for SaaS provides fully customizable sales pipelines, designed to match the unique stages of your sales cycle. Keep your team aligned and ensure every deal moves forward efficiently with a clear, structured pipeline.
Visualize deal progress
Sort deals by priority
Automate deal status updates
Set follow-up reminders and tasks
Assign managers
Spot blocked leads
See forecasted revenue
CUSTOMER STORY
Why should SaaS companies care?
Scaling a SaaS business means handling high lead volumes and complex sales cycles — manual processes slow everything down. Without automation, tasks get missed, follow-ups are inconsistent, and opportunities slip through the cracks.
With a SaaS CRM, the probability of human error gets reduced drastically, as processes such as task assignment, lead distribution, and data capture become automated. In other words, SaaS CRM system ensures that your teams will always have the right leads assigned to them, with information as complete as is deemed necessary for their stage of the funnel, and that no task will be forgotten about throughout the process.
NetHunt CRM is the best CRM for SaaS due to its powerful sales automation engine. With Workflows, you can automate repetitive tasks, freeing up your time for more revenue-generating activities.
Distribute leads automatically between managers
Assign tasks and get notifications to never forget about any lead
Reply promptly to incoming leads
Nurture leads with multi-channel sequences
Automate data entry
Why should SaaS companies care?
Reporting allows SaaS businesses to assess their performance accurately. Without analyzing key metrics, teams struggle to identify strengths, fix weaknesses, and make data-backed decisions to improve growth.
Without accurate reporting, churn risks go unnoticed, revenue trends become unpredictable, and teams operate without clear direction. Sales leaders struggle to track deal progress, quota attainment, and rep performance, making it challenging to optimize strategies and hit growth targets.
With comprehensive sales reporting and goal tracking, SaaS companies can stay proactive, align teams, and make informed decisions to grow.
Monitor your SaaS business with CRM reporting. Track key channels, goal attainment, and team performance in real time. Gain visibility into sales efforts and spot bottlenecks to make timely adjustments.
Identify top-performing lead sources to invest in what works.
Analyze sales performance to track revenue, deal progress, and team efficiency.
Learn from lost deals to refine the sales approach.
Build reliable sales forecasts for predictable growth.
Track team progress to ensure targets are met.
Monitor daily activities to improve productivity and accountability.
Why should SaaS companies care?
Managing multiple leads, sales processes, and customer onboarding without a structured system creates inefficiencies. Missed follow-ups, scattered tasks, and lack of pipeline visibility lead to lost deals and frustrated customers. A SaaS CRM with task automation ensures teams stay aligned, deadlines are met, and no opportunity slips through the cracks.
With NetHunt’s SaaS CRM, your team can manage tasks, track workflows, and stay aligned, ensuring every sales process along with projects runs smoothly.
Assign and track tasks with clear priorities and deadlines.
Automate task handoffs between team members.
Monitor project progress with real-time status updates.
Set automated reminders to prevent missed deadlines.
Keep all project details — tasks, files, and communications—centralized.
Turns Gmail into CRM
Unlock CRM features directly in your Gmail inbox. Manage your pipeline, engage with customers, and analyze performance — all in one place.
Easy to use
NetHunt CRM is designed to keep things simple. Sync your email, invite your team, add customers — you're ready to go in minutes.
Ultra-customizable
Tweak any CRM object to fit your business. Modify fields, pipeline stages, views, and automations to match your unique processes.
Multi-channel hub
NetHunt CRM unites every sales channel you use to ensure you have the entire history of communications to close deals with confidence.
Maintaining a customer-centric approach is key to success in the fast-paced SaaS industry. A CRM for SaaS, like NetHunt CRM, is not just for your sales team — it's a strategic asset that benefits various departments in your company.
NetHunt CRM helps sales teams prioritize leads, track interactions, and manage pipelines with ease. Automation takes care of follow-ups, lead nurturing, and task reminders, allowing sales reps to focus on closing deals faster and more efficiently.
With NetHunt CRM, marketing teams gain deep insights into customer behavior and engagement history. This enables them to create personalized campaigns, nurture leads effectively, and seamlessly hand off MQLs to sales—maximizing conversions and revenue potential.
A SaaS CRM gives customer success teams a complete view of customer interactions, helping them automate onboarding, track engagement, and reduce churn. Proactive reminders and automated workflows ensure customers get the right support at the right time.
For revenue and operations leaders, NetHunt CRM provides real-time sales forecasting, pipeline insights, and performance tracking. With custom reports and dashboards, they can identify bottlenecks, optimize workflows, and make data-driven decisions to accelerate growth.
CRM for SaaS business should bring all your tools together to serve as the heart of your business processes.
See all integrations
CRM Essentials
How CRM helps customer retention
CRM Essentials
10 best SaaS CRMs: Features, pros, cons and pricesYes, SaaS businesses (tech or software companies) can greatly benefit from implementing a CRM system. Here are some reasons why a SaaS company needs CRM:
A SaaS CRM is essential for any SaaS organisation seeking to streamline sales operations, grow customer loyalty, increase retention, and grow its customer base. It’s suitable for businesses of various industries and sizes: from startups to large enterprises, from tech companies to professional services, providing it as a subscription-based model.
CRM allows SaaS organisations to make data-driven decisions, optimise customer acquisition and retention strategies, and drive revenue growth. A SaaS CRM system enables efficient management of subscription billing, customer onboarding, upselling, and cross-selling efforts, ensuring a seamless customer experience throughout the entire customer lifecycle.
The key features to look for in a SaaS CRM include:
CRM for software companies, like NetHunt CRM, can be used by virtually every team within the company.
The sales team is the primary user of a CRM. They can utilise it to manage leads, track sales opportunities through the pipeline, monitor customer interactions, and automate the sales process. A CRM helps SaaS sales teams stay organised, prioritise tasks, and close deals more efficiently.
The marketing team can utilise a CRM to analyse customer data, track campaign effectiveness, and measure ROI. It helps in creating targeted marketing campaigns, managing leads, and nurturing prospects throughout the customer journey.
The customer support or service team can benefit from a CRM by having access to customer profiles, interaction history, and support ticket management. It helps in resolving customer issues more efficiently, providing personalised support and conversational experience.
The product management team can utilise a CRM to gather customer feedback, track feature requests, and monitor customer satisfaction.
Finally, executives and managers can leverage a CRM to track key performance metrics and make informed business decisions. A CRM provides a holistic view of customer interactions, sales performance, and overall business health.
NetHunt CRM enhances lead management by automating key processes. It captures leads from various sources, automatically creating a new record in your CRM database for each lead. CRM records will automatically be enriched with available data when creating data from LinkedIn, email, or a web form.
The SaaS CRM also aids in lead qualification, scoring, and prioritisation, identifying the most promising leads. It automates lead distribution among sales reps, ensuring quick response times.
NetHunt CRM also automates lead nurturing with email sequences, keeping leads engaged. Finally, it improves relationships with leads and customers, facilitating faster conversions. These features make NetHunt CRM a powerful tool for effective lead management.
The choice of the best CRM for SaaS depends on various factors, such as the specific needs and requirements of the organisation, budget considerations, and the desired features and functionality. Here are some popular CRM options that are well-suited for SaaS companies:
Request a personalized product demo with our product expert
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We'll be in touch soon to schedule a time.
Looking forward to helping you explore NetHunt CRM!
Request a personalized product demo with our product expert
Thank you!
We'll be in touch soon to schedule a time.
Looking forward to helping you explore NetHunt CRM!
