Travel agent CRM

Travel agent CRM for more bookings and loyal customers

NetHunt CRM for travel agents keeps every trip organized, automates follow-ups, and enables efficient communication with clients and partners — all in one platform designed for the fast-paced travel business.

Travel agencies increase repeat sales with NetHunt CRM

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Travel agent CRM - NetHunt CRM

Why do travel businesses need a CRM for travel agents?

Without a travel agent CRM

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    You miss leads across multiple channels Without a travel CRM, inquiries go unanswered, and sales opportunities are lost.

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    Customer data is a mess Customer data is in emails or different spreadsheets. You waste time digging for travel history, preferences, or payment details.

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    The bookings pipeline is a black hole With no visibility into daily tasks, you risk missed follow-ups and operational chaos.

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    Poor personalization and service Without a travel CRM, you can’t provide exceptional service, which hurts customer relationships and reduces repeat bookings.

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    Uncoordinated partner collaboration Managing pricing and availability with hotels, airlines, and tour operators manually leads to delays and frustrated clients.

With a travel agent CRM

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    Sales leads flow in from every channel A travel CRM logs, categorizes, and assigns every inquiry so you never lose a booking.

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    Data is structured and reliable All customer details, preferences, and past bookings are stored in one place for easy access.

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    You maintain full control over bookings See every active trip, pending request, and daily tasks in one place.

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    You get more loyal clients A travel agency CRM helps you provide boutique service, build strong customer relationships, and win loyalty.

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    Consistent partnerships Track rates, availability, and conversations with hotels, airlines, and tour operators in one central system.

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Why is NetHunt CRM the best CRM for travel agency?

NetHunt CRM keeps your leads, bookings, and client requests organized — so you never miss sales opportunities and always deliver five-star experiences.

Lead generation & lead capture

Add more active bookings
to the pipeline

Why should travel companies care?

Unfortunately, juggling travel inquiries from email, chats, and web forms can be overwhelming.

That’s why for faster conversions and more repeat customers, you’ll have to implement a CRM for travel agency for a structured approach to capture and manage your customer data.

A travel CRM system like NetHunt CRM captures every lead automatically, pulling inquiries into a single, organized database. Preferences, past bookings, and customer interactions are stored in one place, making personalization easy.

Lead generation & lead capture
Contacts organization

Every detail, every interaction, all in one place

Why should travel businesses care?

Losing track of valuable data like client details, past bookings, or follow-ups means losing repeat business and referrals. Without a travel CRM solution, you’re constantly searching through emails, notes, and spreadsheets, and waste valuable time.

With a travel agency CRM software, every client has a complete profile with past trips, budgets, loyalty programs, special requests, and travel history in one place. From now on, you’ll get optimized lead management, faster bookings, and happier clients who keep coming back.

NetHunt travel agency CRM keeps all client details, past trips, and interactions in one place, so you never lose track of important information. Provide a personalized experience, follow up at the right time, and turn one-time travelers into loyal clients.

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    Emails, calls, and chats in one profile

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    Budgets and spending habits

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    Customer segments for future marketing campaigns

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    Manager notes and comments

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    Related Tasks, follow-ups, and reminders

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    Preferred destinations

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    Loyalty programs

More about contacts
Contacts organization
Effective pipelines

Track every active booking in one clear pipeline

Why should travel companies care?

Managing bookings without a structured pipeline is a nightmare. When the communication history, customer data, and payments are scattered across multiple places, keeping track of all customer relationships is overwhelming.

With a travel CRM solution, however, you get a centralized system that brings order to your lead management. Every inquiry, request, and confirmed trip moves through a clear pipeline. In the end, you’d stay organized and won’t forget about your bookings, payment, or updates.

NetHunt tourism CRM provides a clear, structured pipeline to track every booking from inquiry to confirmation. Stay organized, manage multiple trips efficiently, and always have the key client details you need at your fingertips. Track and manage:

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    Booking progress

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    Client details

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    Trip information

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    Payment details

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    Associated administrative tasks

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    Pre-trip and post-trip follow-ups

More on sales pipelines
Effective pipelines
Automated workflows

Cut the admin, boost the travel bookings with automation

Why should travel businesses care?

To drive business growth through both peak seasons and slow periods, travel agents must be efficient, proactive, and adaptable. Automated workflows are essential for travel agencies to avoid the chaos of manual processes and optimize their task & project management overall.

Unfortunately, agents may miss important customer interactions and revenue as a result of such chaos.

A CRM tool for travel agents automates repetitive and time-consuming tasks so you no longer have to manually track inquiries, payments, and follow-ups as a part of your daily customer relationship management.

Automate lead capture, payment and document reminders, trip status updates, and supplier confirmations to keep every booking on track without missed details. With a CRM system for travel agency like NetHunt, travel businesses can:

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    Auto-assign leads from emails, webforms, and social media

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    Automate follow-ups for quotes, payments, and confirmations

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    Update pipeline stages as payments or documents are received

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    Follow up with tour operators and suppliers on bookings and availability

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    Re-engage clients with offers, discounts, and loyalty perks

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    Automatically calculate fees, commissions, and other costs

More about sales automation
Automated workflows
Reports & Dashboards

Get insights into your travel agency performance

Why should travel agencies care?

Travel agencies need real-time data to track revenue, optimize email marketing campaigns (and, for that matter, all types of the sales & marketing campaigns), and build customer relationship management strategies that actually work.

Meanwhile, if you adopt a travel agency CRM tool, you can track, analyze, and get valuable insights on seasonal trends and demand.

With NetHunt CRM, create custom dashboards and reports to track key travel sales metrics in real time. Monitor booking performance, package popularity, and more to maximize revenue and client satisfaction.

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    Track and analyze total sales and sales trends

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    Analyse package or destinations popularity

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    Identify top lead and sales sources

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    Forecast revenue for the upcoming period

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    Monitor agent performance

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    Optimize pipeline efficiency

More about NetHunt CRM reporting
Reports & Dashboards

Why NetHunt travel CRM software?

Momentum Leader 2024 High Performer 2024 Small Business Leader - Americas 2024
Gmail integration with NetHunt CRM

Lives inside your Gmail inbox

NetHunt CRM for travel agencies lives inside Gmail so you can manage leads, track deals, and automate workflows without ever leaving your inbox.

NetHunt CRM - Easy to use

Easy to use and set up

You can set up the NetHunt travel CRM system in a few minutes — no tech expertise required.

NetHunt CRM - ultra-customization

Ultra-customizable

Build your best travel agency CRM that fits your workflows. Change pipelines, folders, views, and automations to suit your processes the best.

Multi-channel hub - NetHunt CRM

Multichannel hub

Capture leads and communicate among email, social media, messengers, and calls from within NetHunt CRM.

Multi-channel hub - NetHunt CRM

Who can benefit from NetHunt travel agency CRM in your company?

From sales and customer support to vendor management and finance, every team will benefit from centralized data, marketing & sales automation, and improved collaboration across departments — everything that a travel business can effortlessly achieve with NetHunt travel agent CRM.

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Travel agents & sales teams

CRM software for travel industry allows sales teams to easily track inquiries, manage leads, and automate follow-ups to respond faster and close more bookings. With a structured pipeline, agents can see where each trip stands and never miss a payment, confirmation, or opportunity to upsell.

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Marketing teams

With the best CRM software for travel agents, marketing teams automate email marketing campaigns, track which of them bring the most high-value travelers, and segment clients for personalized offers.

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Operations & Booking Managers

The best CRM for travel industry allows travel businesses to automate supplier coordination, manage itineraries, and ensure documents like visas and travel insurance are submitted on time.

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Vendor & supplier relations

The best CRM for travel agents helps travel agencies manage partnerships with hotels, airlines, car rentals, and other businesses. One can check contracts and commissions in the customer record’s Timeline and create tasks with notifications to never miss an order or a payment.

Native integrations with tools you already use and love

NetHunt travel agent CRM brings all your tools under one roof for optimized workflows and personalized experience.

See all integrations
See all integrations
Blog highlights

Read more about CRM

Questions you may have

FAQ

What is CRM in travel industry?

CRM in travel industry is a software for travel agencies that helps travel businesses manage client data, track communication history across multiple channels, and get valuable insights on sales & marketing performance. It’s common for such tools to integrate with other systems that you’re already using or planning to use, such as itinerary builders, accounting software, social media platforms, and others.

What is the best travel CRM software?

NetHunt CRM is one of the best CRM systems for travel agencies. It is built right inside your Gmail inbox, offers customizable pipelines, automated workflows, and multiple integrations to optimize your sales & marketing processes and boost customer satisfaction.

Why do I need software for travel agents?

CRM software for travel industry automates manual tasks, centralizes client data, and ensures you capture leads across multiple channels. With a travel CRM system, you can also manage deals with ultra-customizable pipelines, folders, and automations for maximum efficiency.

Is NetHunt the best CRM for tour operators?

Yes, NetHunt CRM is the best CRM software for travel agents who are looking for a user-friendly and ultra-customizable solution with multiple native integrations and multi-channel lead nurturing capabilities. With NetHunt travel agent CRM, you can optimize your sales process, collaborate effectively with partners, and stay ahead in the competitive travel market.

What features should I look for in software for travel agencies?

When selecting software for travel agencies, look for the following features:

  • Customizable pipelines to manage different types of bookings, clients, and even partnerships (tour operators, car rentals, etc.).
  • Integration capabilities to connect with apps aka itinerary builders, booking systems, accounting software, etc.
  • Automated workflows to optimize the account management, including repetitive tasks (follow-ups, reminders, and data entry).
  • Centralized client data to effortlessly access necessary details, including preferences, past bookings, and interactions.
  • Collaboration features for your team to stay aligned on client needs and travel details.
  • Reports and analytics to get valuable insights into sales performance, customer trends, and the effectiveness of your account management strategies.

Get started with NetHunt travel agency CRM today

Effortlessly manage client bookings and inquiries with NetHunt CRM for travel companies.

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