Name: NetHunt CRM
Brand: NetHunt
Rating: 4.6 (258 reviews)

Why do companies need SaaS CRM software?

Modern SaaS teams face complex journeys. A SaaS CRM adds structure, clarity, and automation to help you move faster and win more revenue.

Without CRM SaaS solutions

You don’t have enough leads Lead scarcity limits effective lead tracking and pipeline management.
Customer data is a mess Duplicates, scattered customer information, and multiple managers contacting the same lead — total chaos in contact management.
The sales pipeline is a black hole Managers have no visibility into what the sales team is doing, deals stall, and sales forecasting is impossible.
The sales cycle drags on Messy handoffs, slow customer support responses, and manual data entry stretch the sales process.
Revenue forecasting is unreliable Gut-feeling projections impede accurate sales forecasting and compromise sound risk management.
Sales and marketing teams are misaligned Leads slip through the cracks due to poor communication between sales and marketing teams and the lack of unified lead tracking.

With CRM SaaS solutions

Leads flow in from every channel Your pipeline is always full, enriched with relevant customer data, and every interaction is logged.
Data is structured and reliable No manual data entry or duplicates. Instantly access perfectly organized customer data records and a crystal-clear status for every lead.
A transparent, high-velocity pipeline Every deal’s status is clear within sales pipeline management, and reps can track the deal's progress in real time.
Faster deal closures Automation optimizes tracking leads and further nurturing them, shortens the cycle, and moves deals forward.
Accurate revenue forecasting You can analyze historical data and get actionable insights, predict growth and plan ahead confidently.
Sales and marketing work together Everyone shares a single source of truth. Plus, seamless integration and streamlined sales processes ensure smooth lead handoffs.

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Why is NetHunt CRM the best SaaS CRM?

NetHunt CRM helps SaaS companies scale with automated lead capture, structured pipelines, and real-time insights for smarter, faster decisions.

Lead generation & lead capture

Capture, track, and convert more leads with the best CRM for SaaS

Why should SaaS companies care?

Lead generation is a vital component of running a successful SaaS business, and a SaaS CRM ensures no opportunity is missed. The more leads you capture at the start of your sales pipeline, the greater your chances of converting them into existing customers that actually pay.

Sales opportunities come from various channels — your website, phone calls, emails, and messaging platforms. Cloud-based CRM platforms like NetHunt, which are also SaaS CRM solutions, integrate seamlessly with all these touchpoints, centralize data, and create a complete picture of customer behavior and engagement.

To maximize conversions, SaaS businesses need to respond to new leads promptly and kickstart the nurturing process immediately. SaaS CRM platforms automate repetitive tasks, which allows teams to start building and further nurture customer relationships right away through marketing automation and customizable workflows. Plus, with the high level of workflow automation, companies can offer exceptional customer support, which, in turn, increases the overall customer retention rates.

Capture leads from multiple channels with NetHunt CRM — website, calls, emails, and messaging platforms. Keep your pipeline full and organized with automated sales pipeline management. Ensure every lead is recorded and nurtured.

Contacts organization

Keep conversations and tasks in one place for smarter follow-ups

Why should SaaS companies care?

In fast-moving SaaS sales, losing track of customer information and interactions means lost deals, frustrated teams, and low customer retention overall. Obviously, the more leads you capture and effectively manage, the greater your chances of converting them into loyal customers and boosting monthly recurring revenue.

Without a SaaS CRM solution, key details get scattered across emails, chats, and spreadsheets, making collaboration inefficient and slowing down deal closures. This slows down deal closures and weakens customer relationships.

The best CRM for SaaS companies logs every touchpoint with the lead and customer – communication, documents, call recording and more into a single, accessible record. Your team gets a complete, real-time view of each lead and customer, ensuring seamless follow-ups, smooth handoffs, and higher efficiency in tracking leads and managing contacts. No more searching through inboxes or guessing the last interaction — just organized, up-to-date data for smarter customer insights, better marketing initiatives, and streamlined sales processes.

Keep every customer interaction in a single record — no scattered data, no missed details. NetHunt CRM automatically logs and links all key touchpoints, ensuring SaaS teams have full context at every stage of the customer journey. While managing contacts, track:

Emails, chats, call recordings
Vendors & partners involved
Files and documentation
Related Tasks
Manager notes and comments

Visualize every deal and forecast revenue with confidence

Why should SaaS companies care?

Scaling SaaS startups or small businesses without clear pipeline visibility and an ability to analyze historical data for more accurate revenue forecasts is a gamble. When deal data is scattered across multiple tools and platforms, sales teams struggle to take the right actions at the right time, leading to repetitive tasks, stalled deals, and missed targets. Meanwhile, managers lack oversight of sales activities, making it hard to track sales trends, performance, and progress.

A CRM tool for SaaS companies, whether those are SaaS startups or medium-sized businesses, provides a structured sales pipeline — a real-time snapshot of all active deals, key details, and projected revenue. With actionable insights, SaaS companies can reduce deal stagnation and refine their business strategy to drive consistent growth and customer retention.

NetHunt CRM for SaaS provides fully customizable sales pipelines, designed to match the unique stages of your sales cycle. Keep your team aligned and ensure every deal moves forward efficiently with a clear, structured pipeline.

Visualize deal progress
Sort deals by priority to simplify processes
Assign managers for accountability
Automate deal status updates
Set follow-up reminders and tasks
Spot blocked leads
See forecasted revenue

Learn more about sales pipelines

Sales automation

Automate follow-ups, task handoffs, and pipeline updates

Why should SaaS companies care?

Scaling SaaS companies, whether small or medium-sized businesses, means handling high lead volumes and complex sales cycles — manual processes slow everything down. Without workflow automation capabilities, tasks get missed, follow-ups are inconsistent, and you lose leads eventually.

With a CRM tool designed for SaaS — small businesses and startups included — the probability of human error gets reduced drastically, as processes such as task assignment, lead distribution, and data capture become automated. In other words, CRM software for SaaS ensures your team will always have the right leads, actionable customer insights, and timely follow-ups throughout the funnel — improving customer relationship management and enabling businesses to simplify processes with the help of extensive customization and seamless integration with the company’s existing tools.

NetHunt CRM is the best CRM for SaaS due to its powerful sales automation capabilities. With ultra-customizable Workflows, you can automate repetitive tasks, freeing up your time for more revenue-generating activities.

Distribute leads automatically between managers
Assign tasks and get notifications to never forget about any lead
Reply promptly to incoming leads
Nurture leads with multi-channel sequences
Automate data entry

More about sales automation

Reports & Dashboards

Track your team's progress, sales trends, and opportunities – all in one place

Why should SaaS companies care?

Reporting tools allow software-as-a-service businesses to assess their sales performance accurately and see how successfully their business operates. When teams can’t create custom reports, they struggle to identify sales trends, fix weaknesses, and make a data-backed business strategy to improve growth.

Without accurate reporting and visual dashboards, risk management becomes difficult, churn risks go unnoticed, identifying trends is impossible, and sales teams operate without clear direction. Sales leaders struggle to track deal progress, quota attainment, and rep performance, making it challenging to optimize sales and marketing strategies and hit growth targets.

With comprehensive sales reporting combined with smart visual dashboards, software-as-a-service companies can stay proactive, align teams, and make informed decisions based on customer behavior, churn rates, and monthly recurring revenue.

Monitor your SaaS business with CRM reporting. Track key channels, goal attainment, and team performance in real time. Gain visibility into sales & marketing efforts and spot bottlenecks to make timely adjustments.

Identify top-performing lead sources to invest in what works.
Analyze sales performance to track revenue, deal progress, and team efficiency.
Learn from lost deals to refine the sales approach.
Build reliable sales forecasts for predictable growth.
Track team progress to ensure targets are met.
Monitor daily activities to improve productivity and accountability.

More about reports

Projects & Tasks Management

Effortlessly organize tasks and hit deadlines for high-impact results

Why should SaaS companies care?

Managing leads, existing customers, sales processes, and customer onboarding without a structured system creates inefficiencies. Missed follow-ups, scattered tasks, and lack of pipeline visibility lead to lost deals and poor customer retention. A CRM for SaaS company with task automation helps effectively manage operations, ensuring teams stay aligned, deadlines are met, and no opportunity slips through the cracks.

When you get the right SaaS CRM software that integrates with existing tools and offers extensive customization with robust project management tools, you get a reliable system that adapts to how your business operates, not the other way around.

With NetHunt CRM for SaaS company, your team can manage tasks, track workflows, and stay aligned, ensuring every sales process along with projects runs smoothly.

Assign and track tasks with clear priorities and deadlines.
Automate task handoffs between team members.
Monitor project progress with real-time status updates.
Set automated reminders to prevent missed deadlines.
Keep all project details — tasks, files, and communications—centralized.

More about projects & tasks

+ You

Speed up your SaaS sales with smart automation

Use custom automation to move leads through the pipeline, trigger emails, assign tasks, and update records.

Questions you may have

FAQ about SaaS CRM tools

What is SaaS CRM?

A SaaS CRM (Customer Relationship Management) is a cloud-based software that helps businesses manage customer data, sales pipelines, and communication — all they need is an internet connection. Unlike an on-premise CRM, which requires installation on local servers. The best SaaS CRM is accessible from anywhere with an internet connection, which results in flexibility and lower upfront costs.

The best SaaS CRM platforms are designed for scalability and often offer subscription-based services, which makes them perfect for growing teams. Unlike traditional on-premise CRM systems, many CRMs designed for SaaS also include features like predictive analytics to help forecast sales and customer behavior. With built-in automation and predictive analytics, the right SaaS CRM solutions give teams real-time insights to drive smarter decisions and better customer experiences.

Does SaaS need CRM?

Absolutely! SaaS businesses (tech or software companies) need a SaaS customer relationship management system to grow:

Centralize customer data, interactions, and preferences and helps you analyze customer behavior;
Streamline workflows with sales & marketing automation;
Track leads, manage opportunities, and forecast sales revenue;
Segment audiences, create personalized messages, and track campaign effectiveness with robust marketing automation;
Helps with identifying trends and analyzing data for smarter bigger-scale decisions;
Fosters scalability and growth as the best SaaS CRM is the one that helps both larger enterprises and small businesses ensure consistent interactions through sales & marketing automation and visibility into processes.

Who can benefit from a SaaS-based CRM?

SaaS-based CRM solutions bring huge benefits to small companies, startups, and large-scale tech businesses from the very start. A SaaS CRM system helps:

Automate lead nurturing and onboarding
Retain loyal customers through proactive engagement
Adapt to changing business requirements
Deliver responsive customer support
Manage and scale subscription-based services

What are the key features to look for in CRM solutions for SaaS companies?

The key features to look for in a SaaS CRM include:

Contact & lead management. Centralize and segment your contacts, leads, and customers for better tracking and personalization.
Sales automation. Save time with automated lead assignment, email sequences, task reminders, and deal updates.
Custom reports & analytics. Create reports, monitor key metrics, and uncover insights to optimize team performance.
Task & workflow management. Assign tasks, set reminders, and build workflows to boost team efficiency.
Customization & flexibility. Tailor fields, folders, and workflows to match your industry requirements.
Integrations. Choose a CRM that can integrate seamlessly with the multiple tools in your stack.
Scalability. Ensure your CRM grows with you — supporting more data, users, and features without slowing down.

Which teams in my SaaS software company should use CRM SaaS software?

A CRM like NetHunt is a software solution that all departments in your company can benefit from:

Sales teams. Track leads, manage pipelines, monitor customer interactions, and automate the sales process. A CRM helps SaaS sales teams stay organised, prioritise tasks, and close deals more efficiently.
Marketing teams. Analyze customer behavior, launch targeted campaigns, track campaign effectiveness, and measure ROI.
Customer support. Access full interaction history and customer profiles to deliver fast and highly personalized customer support and boost satisfaction with robust support ticket management.
Product teams. Collect feedback, monitor requests, and spot trends that guide product improvements.
Leadership & ops. Get a bird’s-eye view of performance, spot trends, and make smarter, data-driven decisions. A CRM provides a holistic view of customer interactions, sales performance, and overall business health.

How does the best CRM SaaS like NetHunt CRM improve lead management?

NetHunt CRM automates and optimizes every step of the lad management process — from capturing leads to converting them. Here’s why NetHunt CRM is the best CRM for SaaS business if you’re looking to improve lead qualification, scoring, and prioritisation:

Automated lead capture. Collect leads directly from emails, web forms, or social media and automatically create CRM records without manual data entry.
Instant lead assignment. Distribute leads evenly across your team and match leads with the most suitable sales reps automatically.
Multi-channel nurturing. Set up personalized email sequences and automated follow-ups to keep leads engaged.
Centralized communication history. Store all emails, notes, calls, and tasks in one place to give your team full context for every interaction.
Tracking and insights. Monitor lead progress through the pipeline, identify bottlenecks. and optimize your sales approach.

With NetHunt CRM SaaS solution, you gain control, visibility, and speed across your entire lead management process.

What is the best CRM for SaaS businesses?

The choice of the best SaaS CRM platform depends on your business needs, team size, and budget. Here are some top picks:

NetHunt CRM for SaaS. The most popular choice for SaaS companies. It offers a user-friendly interface, comprehensive contact management, sales automation, and integrations with other tools to ensure omnichannel communication.
Pipedrive. Great for visual pipeline management, with intuitive drag-and-drop functionality and sales activity tracking.
Zoho CRM. A flexible, budget-friendly option with strong reporting features and broad integration options.
Freshsales. Offers AI-powered lead scoring, built-in phone/email, and a modern interface.

Always consider your business goals, feature needs, and growth plans; and don’t skip the free trials to see what fits best.

Feature	NetHunt CRM	Pipedrive CRM	Zoho CRM	HubSpot CRM	Freshsales CRM
Easy to set up			Moderate-to-complex	Complex with multiple hubs	Quick basic setup
Beginner-friendly				Smaller teams might find it too complex	Non-sales features may need a learning
Deep Gmail and Google Workspace integration
Manage leads, deals, and communication directly from your inbox	Full Gmail integration
Flexible customization (fields, pipelines, folders)	Fully customizable without code	Less flexible outside of sales	High flexibility	Advanced options in higher tiers	Moderate
Multi-channel lead capture (forms, chat, email)		Limited without add-ons		Requires Marketing Hub	Isn’t strong as NetHunt for messengers
Deep direct integration with social media, messengers, and professional networks
Automated drip sequences			Requires Zoho Campaigns module
Automated tasks & notifications in Gmail
Pricing transparency & value	Starting price is $30 per user/month; no hidden tiers	Add-ons increase cost	Modules sold separately	Modules sold separately	From $9, fewer features

Best CRM for SaaS Companies

What is SaaS CRM?

Why do companies need SaaS CRM software?

Without CRM SaaS solutions

With CRM SaaS solutions

Why is NetHunt CRM the best SaaS CRM?

Capture, track, and convert more leads with the best CRM for SaaS

Keep conversations and tasks in one place for smarter follow-ups

Visualize every deal and forecast revenue with confidence

Epom increased qualified leads by 45% with NetHunt CRM’s automation

Automate follow-ups, task handoffs, and pipeline updates

Track your team's progress, sales trends, and opportunities – all in one place

Effortlessly organize tasks and hit deadlines for high-impact results

Speed up your SaaS sales with smart automation

Reliable CRM for SaaS teams

Why NetHunt CRM for SaaS business?

CRM inside Gmail, built for SaaS workflows

Built for speed and simplicity

Ultra-custom CRM for unique SaaS businesses

Multi-channel hub

Centralized customer info, always up to date

Automated follow-ups for smart selling

Build better experiences at every touchpoint

Retain more users, with less effort

Optimize every step of your funnel

Keep SaaS teams in sync

Compare the best CRM platforms for SaaS - Side by side

What teams gain the most from a SaaS CRM?

Saas CRM for Sales

Saas CRM for Marketing

Saas CRM for Customer Success

Saas CRM for Customer Success

One CRM to align all SaaS teams

What SaaS teams say about NetHunt CRM

Integrate NetHunt SaaS CRM with the tools you already use

NetHunt’s CRM pricing for SaaS companies

Read more

FAQ about SaaS CRM tools

What is SaaS CRM?

Does SaaS need CRM?

Who can benefit from a SaaS-based CRM?

What are the key features to look for in CRM solutions for SaaS companies?

Which teams in my SaaS software company should use CRM SaaS software?

How does the best CRM SaaS like NetHunt CRM improve lead management?

What is the best CRM for SaaS businesses?

Automate your SaaS workflows with NetHunt CRM today

Reliable CRM
for SaaS teams