CRM for SAAS
Generate more revenue with a CRM built for SaaS. Capture high-quality leads, enrich them with reliable information, nurture them effectively, and keep your teams aligned — all in one platform.
Tech businesses get +45% of leads with NetHunt CRM
4.8/5 based on over 1,000 reviews
You don’t have enough leads Lead scarcity limits effective lead tracking and pipeline management.
Customer data is a mess Duplicates, scattered customer information, and multiple managers contacting the same lead — total chaos in contact management.
The sales pipeline is a black hole Managers have no visibility into what the sales team is doing, deals stall, and sales forecasting is impossible.
The sales cycle drags on Messy handoffs, slow customer support responses, and manual data entry stretch the sales process.
Revenue forecasting is unreliable Gut-feeling projections impede accurate sales forecasting and compromise sound risk management.
Sales and marketing teams are misaligned Leads slip through the cracks due to poor communication between sales and marketing teams and the lack of unified lead tracking.
Leads flow in from every channel Your pipeline is always full, enriched with relevant customer data, and every interaction is logged.
Data is structured and reliable No manual data entry or duplicates. Instantly access perfectly organized customer data records and a crystal-clear status for every lead.
A transparent, high-velocity pipeline Every deal’s status is clear within sales pipeline management, and reps can track the deal's progress in real time.
Faster deal closures Automation optimizes tracking leads and further nurturing them, shortens the cycle, and moves deals forward.
Accurate revenue forecasting You can analyze historical data and get actionable insights, predict growth and plan ahead confidently.
Sales and marketing work together Everyone shares a single source of truth. Plus, seamless integration and streamlined sales processes ensure smooth lead handoffs.
NetHunt CRM helps SaaS companies scale with automated lead capture, structured pipelines, and real-time insights for smarter, faster decisions.
Why should SaaS companies care?
Lead generation is a vital component of running a successful SaaS business, and a SaaS CRM ensures no opportunity is missed. The more leads you capture at the start of your sales pipeline, the greater your chances of converting them into existing customers that actually pay.
Sales opportunities come from various channels — your website, phone calls, emails, and messaging platforms. Cloud-based CRM platforms like NetHunt, which are also SaaS CRM solutions, integrate seamlessly with all these touchpoints, centralize data, and create a complete picture of customer behavior and engagement.
To maximize conversions, SaaS businesses need to respond to new leads promptly and kickstart the nurturing process immediately. SaaS CRM platforms automate repetitive tasks, which allows teams to start building and further nurture customer relationships right away through marketing automation and customizable workflows. Plus, with the high level of workflow automation, companies can offer exceptional customer support, which, in turn, increases the overall customer retention rates.
Capture leads from multiple channels with NetHunt CRM — website, calls, emails, and messaging platforms. Keep your pipeline full and organized with automated sales pipeline management. Ensure every lead is recorded and nurtured.
Why should SaaS companies care?
In fast-moving SaaS sales, losing track of customer information and interactions means lost deals, frustrated teams, and low customer retention overall. Obviously, the more leads you capture and effectively manage, the greater your chances of converting them into loyal customers and boosting monthly recurring revenue.
Without a SaaS CRM solution, key details get scattered across emails, chats, and spreadsheets, making collaboration inefficient and slowing down deal closures. This slows down deal closures and weakens customer relationships.
The best CRM for SaaS companies logs every touchpoint with the lead and customer – communication, documents, call recording and more into a single, accessible record. Your team gets a complete, real-time view of each lead and customer, ensuring seamless follow-ups, smooth handoffs, and higher efficiency in tracking leads and managing contacts. No more searching through inboxes or guessing the last interaction — just organized, up-to-date data for smarter customer insights, better marketing initiatives, and streamlined sales processes.
Keep every customer interaction in a single record — no scattered data, no missed details. NetHunt CRM automatically logs and links all key touchpoints, ensuring SaaS teams have full context at every stage of the customer journey. While managing contacts, track:
Emails, chats, call recordings
Vendors & partners involved
Files and documentation
Related Tasks
Manager notes and comments
Why should SaaS companies care?
Scaling SaaS startups or small businesses without clear pipeline visibility and an ability to analyze historical data for more accurate revenue forecasts is a gamble. When deal data is scattered across multiple tools and platforms, sales teams struggle to take the right actions at the right time, leading to repetitive tasks, stalled deals, and missed targets. Meanwhile, managers lack oversight of sales activities, making it hard to track sales trends, performance, and progress.
A CRM tool for SaaS companies, whether those are SaaS startups or medium-sized businesses, provides a structured sales pipeline — a real-time snapshot of all active deals, key details, and projected revenue. With actionable insights, SaaS companies can reduce deal stagnation and refine their business strategy to drive consistent growth and customer retention.
NetHunt CRM for SaaS provides fully customizable sales pipelines, designed to match the unique stages of your sales cycle. Keep your team aligned and ensure every deal moves forward efficiently with a clear, structured pipeline.
Visualize deal progress
Sort deals by priority to simplify processes
Assign managers for accountability
Automate deal status updates
Set follow-up reminders and tasks
Spot blocked leads
See forecasted revenue
CUSTOMER STORY
Why should SaaS companies care?
Scaling SaaS companies, whether small or medium-sized businesses, means handling high lead volumes and complex sales cycles — manual processes slow everything down. Without workflow automation capabilities, tasks get missed, follow-ups are inconsistent, and you lose leads eventually.
With a CRM tool designed for SaaS — small businesses and startups included — the probability of human error gets reduced drastically, as processes such as task assignment, lead distribution, and data capture become automated. In other words, CRM software for SaaS ensures your team will always have the right leads, actionable customer insights, and timely follow-ups throughout the funnel — improving customer relationship management and enabling businesses to simplify processes with the help of extensive customization and seamless integration with the company’s existing tools.
NetHunt CRM is the best CRM for SaaS due to its powerful sales automation capabilities. With ultra-customizable Workflows, you can automate repetitive tasks, freeing up your time for more revenue-generating activities.
Distribute leads automatically between managers
Assign tasks and get notifications to never forget about any lead
Reply promptly to incoming leads
Nurture leads with multi-channel sequences
Automate data entry
Why should SaaS companies care?
Reporting tools allow software-as-a-service businesses to assess their sales performance accurately and see how successfully their business operates. When teams can’t create custom reports, they struggle to identify sales trends, fix weaknesses, and make a data-backed business strategy to improve growth.
Without accurate reporting and visual dashboards, risk management becomes difficult, churn risks go unnoticed, identifying trends is impossible, and sales teams operate without clear direction. Sales leaders struggle to track deal progress, quota attainment, and rep performance, making it challenging to optimize sales and marketing strategies and hit growth targets.
With comprehensive sales reporting combined with smart visual dashboards, software-as-a-service companies can stay proactive, align teams, and make informed decisions based on customer behavior, churn rates, and monthly recurring revenue.
Monitor your SaaS business with CRM reporting. Track key channels, goal attainment, and team performance in real time. Gain visibility into sales & marketing efforts and spot bottlenecks to make timely adjustments.
Identify top-performing lead sources to invest in what works.
Analyze sales performance to track revenue, deal progress, and team efficiency.
Learn from lost deals to refine the sales approach.
Build reliable sales forecasts for predictable growth.
Track team progress to ensure targets are met.
Monitor daily activities to improve productivity and accountability.
Why should SaaS companies care?
Managing leads, existing customers, sales processes, and customer onboarding without a structured system creates inefficiencies. Missed follow-ups, scattered tasks, and lack of pipeline visibility lead to lost deals and poor customer retention. A CRM for SaaS company with task automation helps effectively manage operations, ensuring teams stay aligned, deadlines are met, and no opportunity slips through the cracks.
When you get the right SaaS CRM software that integrates with existing tools and offers extensive customization with robust project management tools, you get a reliable system that adapts to how your business operates, not the other way around.
With NetHunt CRM for SaaS company, your team can manage tasks, track workflows, and stay aligned, ensuring every sales process along with projects runs smoothly.
Assign and track tasks with clear priorities and deadlines.
Automate task handoffs between team members.
Monitor project progress with real-time status updates.
Set automated reminders to prevent missed deadlines.
Keep all project details — tasks, files, and communications—centralized.
Turns Gmail into CRM
Unlock CRM features directly in your Gmail inbox. Manage your pipeline, engage with customers, and analyze performance — all in one place.
Easy to use
NetHunt CRM is designed to keep things simple. Sync your email, invite your team, add customers — you're ready to go in minutes.
Ultra-customizable
Tweak any CRM object to fit your business. Modify fields, pipeline stages, views, and automations to match your unique processes.
Multi-channel hub
NetHunt CRM unites every sales channel you use to ensure you have the entire history of communications to close deals with confidence.
Maintaining a customer-centric approach is key to success in the fast-paced SaaS industry. A software solution for SaaS, like NetHunt CRM, is not just for your sales team — it's a strategic asset that benefits various departments in your company and helps you meet evolving business requirements.
NetHunt CRM helps sales teams prioritize leads, track interactions, and manage pipelines with ease. Automation takes care of follow-ups, task reminders, and helps sales reps nurture customer relationships efficiently.
With NetHunt CRM, marketing teams gain deep insights into customer behavior and engagement history. These insights power data-backed marketing strategies, enabling businesses to optimize marketing efforts and build highly personalized campaigns that eventually increase ROI.
A SaaS management CRM gives customer success teams a complete view of customer interactions, helping them automate onboarding, track engagement, and reduce churn. Proactive reminders and automated workflows ensure customers get exceptional customer support at the right time.
Operations and revenue leaders use NetHunt CRM to create custom reports, forecast sales, and track performance. Custom reports and dashboards help them identify bottlenecks, streamline workflows, and make data-driven decisions to accelerate growth.
CRM for SaaS business should bring all your tools together to serve as the heart of your business processes.
See all integrations
CRM Essentials
How CRM helps customer retention
CRM Essentials
10 best SaaS CRMs: Features, pros, cons and pricesA SaaS CRM (Customer Relationship Management) is a cloud-based software that helps businesses manage customer data, sales pipelines, and communication — all they need is an internet connection. Unlike an on-premise CRM, which requires installation on local servers. The best SaaS CRM is accessible from anywhere with an internet connection, which results in flexibility and lower upfront costs.
The best SaaS CRM platforms are designed for scalability and often offer subscription-based services, which makes them perfect for growing teams. Unlike traditional on-premise CRM systems, many CRMs designed for SaaS also include features like predictive analytics to help forecast sales and customer behavior. With built-in automation and predictive analytics, the right SaaS CRM solutions give teams real-time insights to drive smarter decisions and better customer experiences.
Absolutely! SaaS businesses (tech or software companies) need a SaaS customer relationship management system to grow:
SaaS-based CRM solutions bring huge benefits to small companies, startups, and large-scale tech businesses from the very start. A SaaS CRM system helps:
The key features to look for in a SaaS CRM include:
A CRM like NetHunt is a software solution that all departments in your company can benefit from:
NetHunt CRM automates and optimizes every step of the lad management process — from capturing leads to converting them. Here’s why NetHunt CRM is the best CRM for SaaS business if you’re looking to improve lead qualification, scoring, and prioritisation:
With NetHunt CRM SaaS solution, you gain control, visibility, and speed across your entire lead management process.
The choice of the best SaaS CRM platform depends on your business needs, team size, and budget. Here are some top picks:
Always consider your business goals, feature needs, and growth plans; and don’t skip the free trials to see what fits best.
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