NetHunt’s Changelog

What's included:

• all customer conversations at your fingertips;

• the ability to reply to messages directly from your iPhone;

• full communication history synced with your CRM.

When creating a workflow, you'll now be prompted to add:

• tags — to categorize and filter workflows quickly;

• description — to leave notes on what the workflow does or how teammates should manage it.

Permissions

• Users with "Can access and manage workflows" can add/edit tags and descriptions.

• Managing the tag list is admin-only ("Manage workspace" permission).

• Admins can also enable Presets only mode to prevent users from creating new tags and keep them standardized across the team.

Sound alerts play for:

• record changes: additions or deletions;

• tasks: assignment, deletion, status or deadline changes;

• chats: assigned to a conversation, new message;

• @mentions in comments.

The following data is synced:

• records from CRM folders;

• activity history events (calls, chats, comments, files);

• email campaigns and related events.