Name: NetHunt CRM
Brand: NetHunt
Rating: 4.6 (258 reviews)

Why do businesses need a
CRM for service business?

Without a service industry CRM…

Messy processes = frustrated clients Disjointed customer information, misplaced requests, and slow responses frustrate customers and make your business look unprofessional.
Customer data chaos You waste valuable time searching for past customer interactions, service history, and preferences because all the data is scattered across emails, spreadsheets, and notes.
Missed follow-ups and lost revenue Without automatic reminders and task management tools, quotes go unanswered, and hot leads turn cold.
Relying on memory (and luck) to deliver personalized service When you can’t quickly check past jobs or special requests, it’s hard to offer personalized support and improve customer satisfaction.
Juggling vendors & contractors feels like a circus act With no centralized CRM system to track availability and communication, missed deadlines lead to delayed projects and damaged customer relationships.

With a service industry CRM…

Organized operations = more sales When customer inquiries, project details, and communication history live in one place, your team works faster, delivers top customer experience, and keeps clients happy.
One place for every note and interaction All customer details, follow-ups tasks, and service history are organized and stored in one secure CRM platform.
Instant overview of work orders, deadlines Custom dashboards and sales pipelines show exactly what’s in progress, what’s waiting on client feedback, and what’s overdue.
Wow every client, every time With all customer interactions and notes in one place, your team can offer highly personalized customer experience and earn repeat business.
Optimized communication with vendors & contractors The right CRM software helps you track schedules, payments, and communications, making sure your projects stay on track.

Try it free

Why is NetHunt CRM the best CRM for service business?

Lead generation & lead capture

Your leads, organized and ready to convert

Why should service-driven industries care?

Manual lead tracking and further lead management across emails, web forms, and calls is chaotic — and costly. Meanwhile, a service business CRM software acts as a single, well-structured repository of all the data your company relies on, regardless of whether you're a small business owner or an enterprise CEO.

Considering that 26 % of sales reps say they often lack context about a customer’s situation and 80 % believe better access to cross-departmental data would increase their efficiency, a software for service industry is the key to smarter and faster lead management. It helps you automatically generate leads and capture them as well as log, assign, and track inquiries, which adds to timely follow-ups with the potential customers and existing clients later.

NetHunt CRM software for service providers automatically captures leads from multiple channels, organizes them into a clear, segmented database, and lets you communicate with prospects and existing customers — all from one secure CRM system.

Contact organization

Make every contact a revenue opportunity

Why should service businesses care?

Did you know that the chances of you selling to an existing customer are 60-70% compared to just 5-20% for selling to a new customer? Yes, keeping your customer data well-organized is all about convenience and maximizing your revenue potential at the same time.

Service-based businesses build strong customer relationships on trust and top customer experience. If contact details, preferences, and past interactions are scattered across spreadsheets and inboxes, you risk missing the key customer information that makes all the difference. That’s why a business services CRM keeps everything organized in one place, allowing your team to serve customers in a timely fashion.

With NetHunt CRM for service providers, your team has all the essential customer data in one place to deliver exceptional service every time. Customizable records store key details and track every interaction throughout the entire customer journey:

Emails, calls, and chats to maintain a complete conversation history
Client preferences, service history, and special requests
All the key documents like contracts or invoices
Project timelines, progress updates, and key deliverables
Assigned tasks & follow-ups

Track every lead, win more deals

Why should service businesses care?

No two service businesses operate the same way, so why rely on rigid processes? The best CRM software for service providers gives you fully customizable pipelines that fit your sales processes, services, and client types and reflects the nature of your business operations.

With a CRM in service sector, you can visualize job progress, prioritize high-value clients, optimize unique business processes and fully automate your project management with automated job status updates and follow-up reminders.

With NetHunt sales CRM, you get full visibility into your sales pipeline — from the first inquiry to a signed contract and completed service. See where your potential customers stand, spot high-value opportunities, and make sure no potential sale gets overlooked.

See every lead, service request, and active job in a clear pipeline.
Spot high-priority deals and high-value clients instantly.
Assign leads and jobs to team members to ensure nothing gets missed.
Set automatic follow-up reminders to keep deals and projects moving.
Forecast revenue based on deals in your service pipeline.

Let automation handle the admin, you handle the clients

Why should service businesses care?

Your team’s time is valuable — so why waste it on repetitive admin work? Research shows that 62 % of routine tasks that employees handle bring no direct revenue, and the average employee spends up to 12 hours a week on admin work like manual contact management and data entry, follow-up tracking, and job status updates.

Not only do you save time with the right customer relationship management software, but you also automate your sales processes and help your service representatives respond faster and more accurately.

With automation that a CRM for service companies brings to the table, follow-up emails, appointment confirmations, and payment reminders happen without manual input. This, in turn, frees up your time for revenue-generating tasks and helps you offer faster service with no errors.

With NetHunt as the best CRM software for service industry, automations, follow-up emails, status updates, and payment reminders happen automatically — freeing your team to focus on clients, respond faster, and keep jobs on track without manual errors or delays.

Automatically create client records and assign to the right manager.
Assign jobs to team members and notify them instantly.
Nurture leads with automated multi-channel follow-ups.
Automatically hand off deals and tasks to the right person.
Automate internal approvals to keep work moving.

More about sales automation

Reports & analytics

Track, adjust, and succeed with real‑time reporting

Why should service businesses care?

When you have data-driven clarity, you can optimize operations and improve efficiency, especially if you’re one of those small businesses looking to drive business growth and gain insights into what really works.

A CRM for service-based business gives you access to customizable dashboards, custom reports, and real-time insights to help you make smarter business decisions. With this kind of CRM solution, you can evaluate customer trends, understand customers, measure your sales teams’ performance, and improve the overall customer experience. Agile CRM tools help you track which services generate the most profit, identify bottlenecks in your pipeline, and adjust strategies based on real numbers.

With NetHunt CRM software for service business, you make profitable data-driven decisions that keep your business growing and your clients satisfied.

Forecast revenue for your entire business or specific service offerings.
Track job progress with real-time pipeline reports.
Identify top-performing services to focus on what drives the most profit.
Discover the best lead sources to invest in high-converting channels.
Monitor team performance to ensure productivity and service quality.

More about NetHunt CRM reporting

+ You

NetHunt CRM for service industry — more clients, less admin

From first inquiry to final invoice, NetHunt CRM helps service businesses stay organized and grow faster.

Questions you may have

FAQ about the best CRM for service business

What is a CRM for service industry?

A CRM for service industry is a customer relationship management tool designed to help businesses manage leads and clients, track the progress of work orders from inquiry to completion, and automate workflows. A service business CRM centralizes customer information, communication, and tasks, making it easier to deliver personalized service on time and within budget.

With the right customer relationship management software, service companies can experience improved customer relationships and higher customer loyalty.

How does a CRM for service business help companies?

A CRM for service business helps companies in multiple ways. A customer relationship management platform:

Organizes client and work order data in one place;
Offers multiple sales CRM tools for automated sales management, such as pipelines to track the job progress;
Optimizes communication between multiple teams;
Helps you increase customer satisfaction and boost profitability by reducing errors and ensuring timely follow-ups;
Helps you measure performance and adjust strategies for better results.

When businesses adopt the right CRM platform, they reduce errors, optimize workflows, and manage relationships better. Teams also gain access to a mobile app (most CRM software options offer such), so they're always up to date, even on the go.

Which features should I be looking for when choosing a CRM for service-based business?

When choosing a service business CRM software, look for key features like:

User-friendly interface;
Contact management tools;
Customizable pipelines;
Task automation;
Ultra-customizable client records;
Multi-channel communication tools;
Native third-party integrations;
Real-time reporting;
Free trial (well, you should find out whether the CRM solution really does help you manage customer relationships without investing too much, right?);
Mobile app (a mobile app is a nice feature if your goal is to work on the go);
A great Help Center (guides, video tutorials, helpful articles, etc.)

All the features will help both small businesses and larger enterprises stay organized, improve client engagement and strengthen customer relationships overall, automate admin tasks, and boost operational efficiency and client satisfaction.

What is the best CRM for service-based business in 2025?

NetHunt CRM is the best CRM for service industry in 2025. NetHunt CRM is an ultra-customizable CRM system with advanced automation features, an intuitive user-friendly interface, and a quick setup. With key features like multiple native integrations and data management tools, NetHunt CRM helps service businesses manage clients, projects, and teams efficiently, boosting both productivity and client satisfaction.

Plus, it offers a free trial, which is 14 days total.

Why is NetHunt the best service business CRM software?

NetHunt is the best CRM for service providers because it was built with service providers in mind to help them improve customer relationships, optimize workflows, automate repetitive tasks, centralize communication, and get detailed client insights.

With its customizable pipelines, multi-channel communication, and multiple native integrations, NetHunt helps small businesses and larger enterprises save time, stay organized, and provide exceptional service within deadline and budget.

CRM for service industry to stay ahead of deadlines & expectations

Why do businesses need a
CRM for service business?

Without a service industry CRM…

With a service industry CRM…

Why is NetHunt CRM the best CRM for service business?

Your leads, organized and ready to convert

Make every contact a revenue opportunity

Track every lead, win more deals

Let automation handle the admin, you handle the clients

Recom gains 5 times more clients with NetHunt CRM

Track, adjust, and succeed with real‑time reporting

NetHunt CRM for service industry — more clients, less admin

Why choose NetHunt service business CRM?

Who will benefit from NetHunt service CRM software

Business owners

Marketing

Sales managers

Customer service teams

Integrate NetHunt services CRM with the tools you already use

Read more

FAQ about the best CRM for service business

What is a CRM for service industry?

How does a CRM for service business help companies?

Which features should I be looking for when choosing a CRM for service-based business?

What is the best CRM for service-based business in 2025?

Why is NetHunt the best service business CRM software?

Get Started with NetHunt service industry CRM

CRM for service industry to stay ahead of deadlines & expectations

Why do businesses need aCRM for service business?

Without a service industry CRM…

With a service industry CRM…

Why is NetHunt CRM the best CRM for service business?

Your leads, organized and ready to convert

Make every contact a revenue opportunity

Track every lead, win more deals

Let automation handle the admin, you handle the clients

Recom gains 5 times more clients with NetHunt CRM

Track, adjust, and succeed with real‑time reporting

NetHunt CRM for service industry — more clients, less admin

Why choose NetHunt service business CRM?

Who will benefit from NetHunt service CRM software

Business owners

Marketing

Sales managers

Customer service teams

Integrate NetHunt services CRM with the tools you already use

Read more

FAQ about the best CRM for service business

What is a CRM for service industry?

How does a CRM for service business help companies?

Which features should I be looking for when choosing a CRM for service-based business?

What is the best CRM for service-based business in 2025?

Why is NetHunt the best service business CRM software?

Get Started with NetHunt service industry CRM

Why do businesses need a
CRM for service business?