Back to all stories
paybox photo paybox photo
ViaDirect
Technology

Taking care of reporting and forecasting with NetHunt

ViaDirect is a digital wayfinding software solution on touch kiosks specialized into pedestrian guidance and information in city districts and buildings.

www.viadirect.com
map pin icon

Location

France

team icon

Team size

63 people

NetHunt icon

NetHunt users

14 people

calendar icon

Customer since

June, 2017

About Streak and NetHunt CRM

”I was looking for the solutions based on Gmail, and found NetHunt just searching on the web. I tried a few other solutions simultaneously, then compared pricing, usability, features, and how easy it was to set new parameters, how easy it was connected to other tools. No, I cannot even compare it with anything else. You have some features you cannot find anywhere else. And it is also great that we can use Zapier so easily.

We mainly communicate with our clients through email. It’s amazing how you can see all the information related to the client once an email pops up in my inbox. What is more, the whole communication history is linked and I can see who was managing the lead previously and what was going on.

We use filters heavily (the views). It’s a great daily tool. I can analyze the amount of leads we had at the beginning of the year, the number of prospects to close. It helps us to understand the reliability of the data. For example, we’re looking at the won/lost reasons for the deals per manager. As they all input the probability to close - but what is the reason the conversion did not go through? What is the % when they win a contract or lost it?

Another thing we use a lot is the business review: I have a list of leads of high potential and we all can take a look at the list and make fast changes in the leads’ records in the list, without going to each record.

I was completely against CRM solutions before. My position was: we do not need that, as the data will come off wrong as everybody has wrong data at the beginning. When I saw your product and tested it, I realized that this is something I need. We have been using NetHunt for more than 2 years and now I can say for sure that we need it and only NetHunt, nothing else. I do not want another window on my computer, I want it to be linked with my Gmail and it is perfect and simple.”

We have been using NetHunt for more than 2 years and now I can say for sure that we need it and only NetHunt, nothing else. I do not want another window on my computer, I want it to be linked with my Gmail and it is perfect and simple.
Jérôme Hérard

Jérôme Hérard

Founding Partner

ViaDirect’s favourite things about NetHunt

Read more success stories

gym photo

Adapting NetHunt CRM to different situations

Read full story

  
fotocamera photo

CRM solution for a distributed team

Read full story

  
working people photo

Using NetHunt to maintain healthy team competition

Read full story

  

We use cookies to enable more personalized website experience and offer you more relevant information.
Read our Privacy Policy to learn more. By continuing to use this site, you are agreeing to our use of cookies.