How Powerglide saves 60 hours a month with NetHunt CRM

Powerglide wanted a system that integrated natively with Gmail. It was important for the firm to have the primary tool in its inbox. This is important because having a CRM right at your fingertips minimises tab switching between different tools.

Powerglide also chose NetHunt CRM because of its intuitive nature. This helped the tool’s adoption across sales, design, and field coordination teams. NetHunt CRM helped Powerglide manage customer interactions and project details efficiently.

Powerglide also connected NetHunt CRM to other essential third-party apps like Xero, Google Sheets, and Asana. Powerglide says this saved the company considerable time and effort that it would otherwise spend on manual tasks.

Another NetHunt CRM feature vital for managing elevator projects is the ability to create custom fields. Powerglide made such fields tailored to the specifics of the elevator industry. As Allan put it, Powerglide’s sales team is also its design team. It requires special CRM fields for its work. An example of such a field is on-site measurements for projects.

Powerglide enjoyed NetHunt CRM’s integration with Zapier. It helped the firm ensure that on-site measurements matched the initial design specifications from the architects' plans. The company achieved this through a back-and-forth automated workflow between Powerglide's tech stack. This automation reduced tasks that typically took up to two full days of manual work into seconds.

Powerglide took NetHunt CRM’s integrability a step further. The firm created its own mini-app to transform the data from the CRM into actionable steps for its manufacturing process. When manufacturing lifts, precise measurements need to be taken to make the best decision as to how to proceed. This app, designed with App Sheet, significantly reduces the space for human error during the manufacturing process.

The field team collects the lift shaft measurements and logs them into the app to a spreadsheet. The app sends the data into the spreadsheet integrated with NetHunt CRM through Zapier. Powerglide’s mini-app checks the site measurements against the initial design parameters stored in NetHunt CRM. This ensures accuracy and consistency. Once verified, the system automatically sends orders to steel suppliers for precision laser cutting. If the measurements don’t match up, the system will move the lead to the previous stage and add tasks to the project leader to let them know what to do.

This innovation doesn’t just save time. It reduces processes that took days into seconds. It also enhances scalability. Powerglide can now increase its production capacity without overburdening its staff and reduces the chances of human error in the process.

Powerglide needed the ability to track a deal's progress as it went through different stages until the team filled specific fields. It ensures that no job moves forward without the necessary checks.

Elevator manufacturing is complex. Coordinating the work of separate divisions within the company is really important. When everyone is aligned and informed before advancing to the next stage, any process runs smoothly, like a Swiss-made watch.

The company’s NetHunt CRM-powered Workflows send emails to clients asking them to make project selections, like choosing colours for their elevators. The system automatically sends reminders if a client does not reply in time.

This helps Powerglide keep its deals on track. However, the best part about utilising workflows is not having to do the “legwork” yourself. Powerglide only had to set the workflow up once, and it runs smoothly for every new client.

Powerglide tracks various metrics inside NetHunt CRM. First, the firm looks at "days from created to confirmed." This report helps it understand market conditions and improve the sales team’s efficiency. Additionally, the company measures "days from created to procurement paid." In other words, when it receives the first payment. This report helps Powerglide better manage its manufacturing capabilities by not spending time working on unfinalised orders.