Chat Templates & API Response Filtering
Chat message templates
-
Shared templates: consistent replies available to the entire team.
-
Personal templates: for individual use only.
-
Formatting & emojis: messages stay natural and conversational.
API response code filtering
-
Scenario branching: different actions for successful responses (200) and errors.
-
No broken flows: automations don’t stop due to third-party service failures.
-
Error handling: tasks are automatically created for managers to review issues.
product experts — let's find the best setup for your team