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Tips & Tricks

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Human nature makes all of us want to achieve more: a higher salary, better opportunities, more influence and power. That’s why we can make quite a logical assumption that the most common motivation strategies are connected with income and career. Although they do work in many cases, there are a lot of other ways to motivate and inspire your sales team.  1. Set clear goals and KPIs When motivating your sales team, keep in mind…

The customer is always right, you say? Nonsense. Let’s be honest, there are so many customers who are just driving us nuts! But no matter how challenging they do our work, we still care about them and aim to provide great customer service. So what makes this excellent customer service and why do you need it in the first place? According to Genesys, the main reason for improving the service is a high level of…