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Your revenue and the success of your product depends directly on the competence of your sales team. Thus, hiring the right people and building a correct workflow is an important step, which may elevate your product or service to the top of all charts. Let’s take a look at the stages any company should go through while developing a sales team. Get a Dream Team It is true that one of the most valuable resources…

What does one need to win success? Sometimes, such vital elements as diligence, precision, and motivation are not enough to hit the target. We should not forget about fortune as well, even though it is far beyond a human’s control. Nevertheless, it does not mean that letting the grass grow under feet should be your slogan. A proper focus area in combination with ambition is often the true formula of success. Any entrepreneurship foresees all the…

In this article, we’ll talk about how to write a gentle reminder email to a client for payment that will inquire about the reason for the delay politely and speed up the obligations fulfillment in an efficient way. 1. Top 5 Payment Reminder Tips As you may have guessed, the success of such a message greatly affects the payment speed. However, a frankly rude email can, on the contrary, spoil partner relations with the client. Naturally, the text…

Do you agree that a full-fledged control is a recipe for success in any endeavor? Hopefully, you don’t because even a complete conformity to the plan, which is doomed to failure, won’t bring fruit. However, we have to admit that the role of the control function is relevant for any type of activities. If you are a manager, you have to control the performance, sales, production, servicing or any other activity within your business. Correspondingly,…

Are you going to arrange a music festival, workshop, sports event, celebratory banquet or any other event? On this account, you badly need those who will visit your arrangement. Though there is a basic set of activities to put everything in order, any event will be deemed unsuccessful if the number of attendees does not meet the expected rate. Sending a well-crafted invitation email is the first step to getting visitors. And the first thing…

“The customer is always right”. Even when he or she actually isn’t. That’s a rule you should remember because customers are the lifeblood of your and any other business. You can not make everyone like you. Or your products. It’s natural for clients to get frustrated or even angry when a product or a service they are paying for doesn’t meet their expectations. Receiving an angry email from a customer is like finding a bomb,…

Running a business is all about communication with a client. If a seller supports a regular contact with clientage, the sales will likely increase. However, it is not an axiom. Such an interaction can be performed in various ways including emails. Especially given that it is the most common way of communication in the current century. And what about the contact with a potential customer? The concept remains unchanged, i.e. the more attention is applied the…

Doing any kind of business means to compete with rivals, provide an appropriate level of quality, manage the team of employees, and other relevant tasks. Though the formula for a successful activity seems quite simple, it has many hidden variables to be considered. It means that to sell a merchandise or service to a customer is not always a victory. When your client is not satisfied, you will likely lose it and risk saying goodbye…

You can hardly use the description “tools of trade” for anything more precise than for Customer Relationship Management (CRM) systems. Sitting on top of the list of most important tools for business management, CRM systems are often the victims of confusion in small business circles. This is mostly because, throughout a decades-old history of CRM software, it’s been regarded as a costly investment that’s difficult to justify for small business owners. However, the times have…

At first glance, any CRM system might look complex. This is because they have so many options to customize and tune-up. But a CRM is only confusing in case you don’t know what those options do and how you can use them to your advantage. Here are several tips you can follow when customizing and using your CRM for small business. 1. Keep an open mind CRM systems are different. Don’t expect one system to have every feature…