Top 7 Pipedrive Alternatives

Here are the best Pipedrive alternatives for your business to switch to

Many small businesses use Pipedrive as a go-to CRM. They like its simple design and effective sales features. But it might not suit everyone. Businesses often seek alternatives. They find that a CRM like Pipedrive can't customize enough for their unique processes. Also, some users report concerns with slow support. They also say the reporting lacks depth.

If these issues resonate with you, it’s worth exploring other CRM systems, especially Pipedrive competitors. They might offer the flexibility, support, and features your business needs to thrive. Each CRM system has strengths and potential drawbacks. Choosing the right one depends on understanding these nuances.

Let’s dive into the best Pipedrive alternatives. They are available on the market and tailored to fit different business sizes and industry needs. You might want a CRM system with more options to customize it. It could have better support or more advanced features. A system out there probably fits your company's needs better.

Let’s get right into the details of the top 7 Pipedrive alternatives currently on the market…

Top 7 Pipedrive CRM alternatives: The best alternatives to the popular CRM on the market

Many sales teams rely on Pipedrive CRM. But, as the market offers better options, its limitations are becoming clearer. Businesses feel constrained by Pipedrive's features.

Exploring competitors can uncover tools that better fit their evolving needs. Below, we present a comparison table of the top 7 Pipedrive competitor CRMs. Each has distinct advantages and enhancements over the popular CRM. This will help you find a more suitable alternative.

Based on our review, here are the best Pipedrive alternatives:

• NetHunt CRM — Best overall choice
• Monday CRM — Best up-and-coming
• Salesmate — Great accounting integration
• Nutshell CRM — Ease of use
• Streak CRM — Great Gmail integration
• HubSpot CRM — Scalability
• Zoho CRM — Affordable pricing

1. NetHunt CRM — Powerful sales engagement solution

NetHunt CRM is a versatile Pipedrive competitor that natively integrates with your Gmail inbox.

Since 2015, NetHunt CRM has gained a loyal following and steady popularity. It has earned this recognition through numerous awards, recommendations, and positive feedback. Additionally, it consistently passes the Google Security Assessment every year.

With impressive ratings of 4.7 on G2 and 4.8 on Capterra, NetHunt CRM has cemented itself as a solid industry participant.

NetHunt CRM is robust and adaptable. It offers great email service integration capabilities and seamlessly fits into your email environment. This helps you organize processes efficiently,  automate, and expand your business operations —all without having to switch between tabs.

NetHunt CRM works great for sales, customer support, customer success, and marketing teams. The system's versatility allows you to tailor it to meet business requirements. It has a wide array of functionality:

• Advanced contact management to organize and categorize contacts
• Management and visualization of multiple sales pipelines
• Team collaboration tools, including tasks, mentions, and shared databases
• Comprehensive email marketing tools such as mass emailing, tracking, custom SMTP, templates, and analytics
• Integrations for lead generation with LinkedIn, Facebook Messenger, and Intercom
• Zapier integration for connecting NetHunt CRM with preferred tools
• Sales automation features for lead capture, task allocation, and alerts
• Drip campaigns for lead nurturing
• Reporting tools for generating various reports
• Compatibility with other Google services, including Contacts, Data Studio, Calendar, Drive, and Chat

NetHunt CRM takes pride in both its dedicated development and customer success teams, which continually work to enhance the platform's functionality. The management team is receptive to feedback and ready to explore new features that could improve the product, encouraging users to reach out with any requests or suggestions.

Advantages of NetHunt CRM:

• Offers a comprehensive CRM system that integrates well with your email inbox
• Features extensive sales automation tools, including automated lead capture and data management
• Provides robust email marketing tools, including mass emailing and tracking capabilities
• Advanced contact management with features like duplicate prevention
• Allows for the creation and management of multiple sales pipelines directly within your email provider
• Highly customizable to suit any organizational need
• User-friendly with an intuitive interface
• Quick and easy to set up with a shallow learning curve
• Supported by a responsive and helpful customer success team

Limitations of NetHunt CRM:

• The mobile app's functionality is less comprehensive than its desktop counterpart
• Some more sophisticated features are exclusive to Business and Advanced plan subscribers
• Basic level of reporting functionality

Try NetHunt CRM Free 14 Days!

2. Monday CRM

Don't be surprised if you’ve seen Monday CRM pop up recently. This CRM suite has been making waves in the industry these past few months, and there’s a good reason for that. Monday.com stands out as an innovative SaaS CRM platform, thanks to its ability to integrate your company's sales operations and resources into a cohesive ecosystem. This ecosystem is known as Monday Work OS.

Monday.com has quickly made its mark with a comprehensive suite of features.

These include an efficient system for managing leads, detailed tracking of customer interactions, and the ability to monitor team activities closely. Additionally, it offers comprehensive analytics and reporting tools. You can automate your sales processes and streamline workflows with Monday. It also features powerful project management capabilities.

The platform is accessible on the go with a convenient mobile app. It also enhances marketing efforts with advanced email marketing tools and lead-scoring functionality which makes it one of the best alternatives to Pipedrive.

Pros of Monday CRM:

• Easy to use and easy to implement
• Intuitive user interface
• Offers a high degree of customization, including customizable dashboards
• Performance tracking capabilities are a step above the usual
• Great workflow automation functionality

Cons of Monday CRM:

• The file management system can’t handle some file formats
• Dashboard customization options might not suit all businesses
• Lacks some basic contact management features like duplicate management

Visit Monday CRM’s website →

3. Salesmate

After being acquired by Freshworks in 2022, the Salesmate team has taken all the latest and greatest CRM trends on board and created a Pipedrive competitor SaaS CRM offering robust features.

This CRM helps automate business processes with features for every department in a business. Salesmate also features multiple integrations with other tools from your tech stack.

By the way, we've also written an article about the differences between Salesmate and Pipedrive — so take a look!

Pros of Salesmate:

• 15-day free trial
• Affordable pricing
• Several native integrations with third-party apps
• Zapier integration
• Quickbook integration helps keep up with accounting

Cons of Salesmate:

• Reports are sometimes difficult to interpret
• Daily send limit for email campaigns
• No mobile app is available

Visit Salesmate’s website →

4. Nutshell CRM

Nutshell CRM is acclaimed for its straightforward but potent interface. This quality is precious for companies focusing on efficiency and an optimal user experience. Being one of the Pipedrive competitors, the platform perfectly balances sales and marketing needs, offering various features. This equilibrium is particularly advantageous for SMBs, where collaboration between sales and marketing is crucial for generating in, converting, and retaining customers.

Nutshell also features robust email marketing capabilities. Its tools help foster leads, engage customers, and decrease churn rates.

Pros of Nutshell CRM:

• Easy to navigate; intuitive interface
• Has a short learning curve
• Budget-friendly CRM with a limited Gmail integration
• Advanced email marketing functionality, including bulk emailing, sequences, segmentation, and tracking
• Fast and professional support from the customer service department
• Free 14-day trial
• Sales automation

Cons of Nutshell CRM:

• Lacks native integrations
• Not as customizable as competitors
• No bulk contact deletion
• Limited mobile app functionality
• Can't create new records from emails

Visit Nutshell CRM’s website →

5. Streak CRM

Streak is the second CRM like Pipedrive on this list that boasts full-scale integration with Gmail. Streak can handle various business processes like sales, deal flow, partnerships, and hiring. Although not the best option for lightweight CRM solutions, it’s a top competitor.

Pros of Streak CRM

• Offers a free version
• Native Gmail integration
• Amazing email marketing functionality
• Smooth learning curve
• Works on mobile
• Integrates with Zapier

Cons of Streak CRM:

• Doesn't allow you to import data directly
• Mail merge is limited to 400 emails per day
• One sales pipeline per project limit
• Doesn't offer automation
• Doesn’t offer integrations with LinkedIn and WhatsApp
• Missing lead generation features
• No lead nurturing features

Visit the Streak CRM website →

6. HubSpot CRM

A CRM list is only truly complete with HubSpot on it. It is not just a Pipedrive competitor. This CRM system is a  titan of the industry; an excellent solution for businesses that have outgrown Pipedrive scale-wise and need a CRM that can support hundreds of users in the same workspace.

Another neat benefit of HubSpot is that it has a free — albeit very limited — version. This tier is an excellent opportunity to get used to this CRM suite without having to make a paid commitment first. However, it’s important to note that smaller-scale businesses might find HubSpot to be “too big” for their needs and processes. It's much like the next entry on this list.

Pros of Hubspot CRM:

• A basic free plan is available
• Lots of integrations with third-party tools and apps
• Robust sales automation functionality
• Email marketing functionality like tracking, templates, and bulk emailing
• Canned snippets
• Contact management functionality
• Reporting functionality

Cons of Hubspot CRM:

• The free version is very limited in functionality
• Customisation is rather limited
• Creating contacts inside deals is fidgety according to some user reviews
• Takes rather long to learn how to use the CRM

Visit the HubSpot website →

7. Zoho CRM

Since the beginning of their journey back in 1996, Zoho CRM has built a goliath of a CRM suite. But why take our word for it when enterprise businesses worldwide already use this CRM suite for their day-to-day operations Just because a lot of companies use something doesn’t mean it’s the best alternative for people looking to jump ship from Pipedrive.

Zoho CRM is an extensive CRM system, and that size comes with a lot of hassle. Being slower, more confusing, and more overpowering than any other CRM on this list, there are better choices for SMBs. Zoho CRM was built with enterprises in mind and requires a whole team of people whose only job is ensuring nothing breaks down.

If you’re a business with 50+ users sharing an environment, Zoho might be a good fit. Otherwise — you might want to skip this entry.

Pros of Zoho:

• Amazing customer support available 24/7
• Some features are AI-driven
• A selection of features so vast you might not use all of them
• Scales well with the growth of your business, from a small team all the way to 500+ users
• Robust reporting functionality
• Surprisingly affordable for an enterprise-level CRM
• Integrations with third-party tools from your tech stack

Сons of Zoho:

• Customization is lagging behind the times
• Level of integration with some essential tools is more limited than competitors
• Some users report the interface being confusing
• A steep learning curve
• You will experience an unprecedented amount of lag if many users are making changes to data at the same time
• AI features are only available to advanced tiers
• The selection of features is so vast you might get overwhelmed by them

Visit Zoho CRM’s website →

Closing words

There you have it! The list of the best Pipedrive alternatives. We’ve done our best to include solutions suited to big and small enterprises. However, keep in mind that choosing the right CRM is a process that requires careful planning and consideration. Be sure to give the systems that interest you a shot. Start the free trial, give it a go for a week or two, and decide whether or not it’s something you’d want to move forward with.

Try NetHunt CRM free 14 days

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Originally published February 19, 2024, updated April 25, 2024