Customer Experience

The collection of NetHunt's articles on how to manage and improve customer experience and make your clients happy - improving customer service, enhancing customer engagement, and building a customer-centric culture.
11 posts
Business Universe
  3 min read

How to boost customer retention: Key insights from Anastasiia's speech at Sales Innovation Expo 2023

Learn how to boost customer retention from our Chief Customer Officer. Here are the key insights from Anastasiia's speech at Sales Innovation Expo 2023!…

  |  
Customer Experience
  10 min read

How to maximise conference participation: What NetHunt CRM learned from visiting Web Summit 2023

Sales conference insights on how to drive the business forward, network better, and maximise your time. Based on our trip to Web Summit 2023.…

  |  
Customer Experience
  7 min read

Customer Success Management vs. Account Management: Are they interchangeable, and what's the difference?

What does an account manager do? Do they have the same responsibilities as customer success managers? Does your business need both? Find out in this article.…

  |  

Subscribe to our blog

Stay up to date with the latest tips & strategies that'll help you create a better customer experience for your clients!

Thank You!

You have been subscribed.

Sales Hacks
  6 min read

How to supercharge your SaaS company’s B2B customer experience

As the world becomes increasingly digital, more industries seek SaaS companies' servi…

  |  
Sales Hacks
  8 min read

Customer marketing: What it means and 5 actionable tips

Savan Kharod is a Digital Marketing Professional at Acquire. He loves to share his…

  |  
Sales Hacks
  12 min read

Everybody wins: How to implement customer success [a case study]

Customer-Centricity is bang on trend; 73% of business leaders recognised cu…

  |  
Sales Hacks
  9 min read

Maintaining a consistent customer base: How to reduce crisis-driven product churn

While companies go through difficult times, we've compiled a feature on how to handle crisis churn, drive loyalty, and retain customers.…

  |  
Sales Hacks
  8 min read

A one-stop guide to customer engagement strategies

Customer engagement is crucial in acquiring new customers and retaining the ones you already have. Follow these strategies; win with NetHunt!…

  |  
Sales Hacks
  11 min read

How to work with upset customers [tips and email templates]

Receiving an angry email from a customer, that seems unnecessary to us, is like a bom…

  |  
Sales Hacks
  5 min read

5 best ways to provide excellent customer service

The customer is always right, you say? Nonsense. Let’s be honest, there are so many c…

  |  
Sales Hacks
  6 min read

How to calculate and boost customer retention rate

Your husband left you for another woman? Sad. Your cat ran away? Oh no. Your best mat…

  |  

Thank You!

You have been subscribed.