Customer Experience

The collection of NetHunt's articles on how to manage and improve customer experience and make your clients happy - improving customer service, enhancing customer engagement, and building a customer-centric culture.
8 posts
Sales Hacks
  6 min read

How to supercharge your SaaS company’s B2B customer experience

As the world becomes increasingly digital, more industries seek SaaS companies' services to revamp their business…

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Sales Hacks
  8 min read

Customer marketing: What it means and 5 actionable tips

Savan Kharod is a Digital Marketing Professional at Acquire. He loves to share his knowledge and experience in di…

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Sales Hacks
  12 min read

Everybody wins: How to implement customer success [a case study]

Customer-Centricity is bang on trend; 73% of business leaders recognised customer experience as one of th…

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Sales Hacks
  9 min read

Maintaining a consistent customer base: How to reduce crisis-driven product churn

While companies go through difficult times, we've compiled a feature on how to handle crisis churn, drive loyalty, and retain customers.…

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Sales Hacks
  8 min read

A one-stop guide to customer engagement strategies

Customer engagement is crucial in acquiring new customers and retaining the ones you already have. Follow these strategies; win with NetHunt!…

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Sales Hacks
  11 min read

How to work with upset customers [tips and email templates]

Receiving an angry email from a customer, that seems unnecessary to us, is like a bomb for employee morale. As usua…

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Sales Hacks
  5 min read

5 best ways to provide excellent customer service

The customer is always right, you say? Nonsense. Let’s be honest, there are so many customers who are just driving…

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Sales Hacks
  6 min read

How to calculate and boost customer retention rate

Your husband left you for another woman? Sad. Your cat ran away? Oh no. Your best mate got married and won’t come t…

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