Customer Success Management vs. Account Management: Are they interchangeable, and what's the difference?
What does an account manager do? Does the account manager have the same responsibilities as customer success managers? Does your business need both? Find out in this article.…
How to supercharge your SaaS company’s B2B customer experience
As the world becomes increasingly digital, more industries seek SaaS companies' servi…
Customer marketing: What it means and 5 actionable tips
Savan Kharod is a Digital Marketing Professional at Acquire. He loves to share his…
Subscribe to our blog
Stay up to date with the latest tips & strategies that'll help you create a better customer experience for your clients!
Everybody wins: How to implement customer success [a case study]
Customer-Centricity is bang on trend; 73% of business leaders recognised cu…
Maintaining a consistent customer base: How to reduce crisis-driven product churn
While companies go through difficult times, we've compiled a feature on how to handle crisis churn, drive loyalty, and retain customers.…
A one-stop guide to customer engagement strategies
Customer engagement is crucial in acquiring new customers and retaining the ones you already have. Follow these strategies; win with NetHunt!…
How to work with upset customers [tips and email templates]
Receiving an angry email from a customer, that seems unnecessary to us, is like a bom…
5 best ways to provide excellent customer service
The customer is always right, you say? Nonsense. Let’s be honest, there are so many c…
How to calculate and boost customer retention rate
Your husband left you for another woman? Sad. Your cat ran away? Oh no. Your best mat…