Best CRM for Small Business: Why Choose NetHunt CRM to Automate Your Business Operations

Originally published December 05, 2024, updated December 06, 2024

Here is how a small business CRM like NetHunt automates your sales and helps you grow faster.

Data is king, especially for small businesses. Knowing everything about clients, deals, and sales can make or break yours. After all, how do you plan your future strategy based on unpredictable sales? Besides, you can hardly expect smooth deal handoff when your customer data is all over the place, from inbox to spreadsheets and messenger logs.

If you can’t keep your deals straight, your leads never convert, and you doubt your sales team’s performance, it’s time to invest in a CRM.

TL;DR: NetHunt is the best CRM for small business owners, and we’re happy to prove it.

What is a CRM for small businesses and why is it so important?

CRM software for small businesses is a customer relationship management solution. It gathers customer information and interactions in one place, tracks deals, establishes smooth communication, automates processes, and organizes tasks to close deals.

Enterprise-level CRMs prioritize sales team KPIs and motivation, employee assignment automation, and advanced analytics. For small business owners, CRMs become necessary when you notice you spend more time sorting through the inbox and spreadsheets than making money. Instead of hiring more people, with a CRM, you can automate follow-ups and lead nurturing processes and leverage task distribution and notifications to improve sales team productivity.

The instant value of adopting CRM for small businesses

I don’t need a CRM because…

…it’s too expensive

…I don’t have enough clients

…it takes too long to learn and set up

We’re sorry, but you’re wrong on all counts!

Small businesses survive thanks to higher quality and superior customer service. Even if you can handle a few dozen customers, once their numbers reach hundreds (or thousands), you’ll start losing track of timely follow-ups and tasks to close the deals effectively. Before you know it, customers will switch to competition that meets their needs better. All thanks to a CRM.

CRM systems are critical for managing customer relationships, improving sales, and boosting productivity. If you're unfamiliar with what CRM is and why it’s important, we have an in-depth article explaining CRM and its benefits here: What is a crm system?

Here’s a brief glimpse at CRM benefits for small businesses:

• Centralized, high-quality, structured customer data
• Improved communication with prospects and customers
• Increased sales team productivity and sales numbers
• Improved customer service and retention rate
• More accurate sales reports and forecasting
• Improved data-driven decision-making
• Better cross-team communication and alignment

Now, let's explore why NetHunt CRM stands out as the best customer relationship management software for small businesses.

Here is why Nethunt CRM is the best CRM software for small business

How do you know NetHunt is the best tool for small business owners? We understand your struggles and tailor our solution to your everyday needs. Here are some ways we help your business grow.

Native Google Workspace integration

If your business runs through your Gmail Inbox, NetHunt CRM will fit right in. Thanks to our Chrome extension, you’ll get all the CRM tools right in your Inbox. You won’t even need to switch tabs. Instead, you can segment the customer base, build sales pipelines to track deals, automate workflows, and track the sales team’s performance.

NetHunt also integrates with Google Calendar and other apps to share files, access customer details from calendar events, and send notifications to Google Chat. All with zero technical training required and in an interface you’re used to.

User-friendly interface

NetHunt is a cloud-based CRM. You don’t need to buy server equipment or hire an IT maintenance team to run it. It’s instantly available on any device. You can run it in any browser on a desktop or laptop, but it’s also available on Android and iOS. You can test NetHunt with a free demo and set up your first sales pipeline within minutes after registration.

Using NetHunt takes no technical skill. But if you need help, we offer detailed tutorials and guides on our blog, Help Center, and webinars.

Flexible startup-friendly pricing

NetHunt offers five monthly and annual plans, ranging from $24 to $96 per user per month. With flexible pricing and cloud-based solutions, you can decide which toolset you need and only pay for what you use. For example, the Basic plan will work for you if you only need CRM essentials. However, a Business Plan would suit you better if you want VoIP integration. If you’re the only person on the sales and marketing teams and want to leverage basic CRM functionality, the NetHunt CRM will cost you less than $300 annually.

Multi-channel lead capture and nurturing

Beyond GSuite integration, NetHunt CRM supports multiple integrations with popular social media platforms like Instagram, Facebook, WhatsApp, LinkedIn, messengers, and even VoIP. By aggregating all customer conversations within a CRM, you can improve customer satisfaction through a more personalized approach to communication.

Plus, you can communicate with all your leads and manage the LinkedIn inbox without leaving the CRM space.

Easy pipeline management

With NetHunt CRM, you can set multiple pipelines and customize them to fit distinctive sales processes for individual niches or client base segments. Easy pipeline management lets you keep track of deal priority, develop forecasts for individual managers, locations, or products, and see revenue stack at every pipeline stage.

Robust sales automation

NetHunt’s sales automation works at every stage of the process, from automatic lead capture to lead distribution among managers, setting up drip campaigns for nurturing, updating pipeline statuses, and sending notifications. The CRM system for small businesses will automatically link conversations through multiple channels to client profiles and let you set up algorithms for moving leads through the sales pipeline.

Team performance tracking

Flexible NetHunt CRM dashboard layout and convenient visualizations let you track sales managers’ activity. You can set up custom views and use filters to assess managers’ deals and revenue generation. It helps you understand how far they are from achieving quotas so you can incentivize employees and adjust your sales strategy.

Ultra customization

NetHunt CRM is perfect for small businesses because it’s fully customizable. It fits any industry, from consulting to retail, and any team size. You can work alone or with a team of ten and adjust NetHunt Workflows to satisfy your needs.

For example,when you open an online storefront, NetHunt will adjust to process web form input, emails, and social media platform or messenger conversations. Once your client base and sales team grow, you’ll appreciate contact management and customizable reporting.

How NetHunt CRM improves small business efficiency and productivity

CRM benefits for small businesses look good on paper. But do they translate to real-life businesses? We’ll let NetHunt customer experiences speak for themselves:

• Recom increased its client base by 5x, generated 20 to 25 high-quality leads per month, and saved up to 2 hours weekly per employee thanks to NetHunt automation.
• iPlan has increased its customer base by 18x since 2019 (from 53 to 968). The sales team's motivation also increased thanks to transparent KPIs and sales data available via the CRM dashboard.
• PowerGlide leveraged NetHunt automation to save up to 60 hours per month. The elevator manufacturer improved cross-team communication and generated 5 additional orders per month.
• Hurma uses NetHunt to improve customer data management and establish omnichannel communication with customers. Customer segmentation helped the company develop region-specific offers, while automation sped up lead distribution among team members.

Whether you’re looking for essential CRM functionality or advanced sales automation and sales reporting, NetHunt CRM clients will testify to its efficiency.

How to choose the best CRM for your small business: Checklist

Everyone and their dog convinces you to use small business CRM software, but which one do you choose among dozens? How do you know which one will work for your small business? We came up with this checklist to help you make an informed decision.

• CRM takes you less than one workday to set up and start using
• You don’t need extra training beyond quick tutorials
• You can test the CRM for free without any commitment
• The CRM investment fits within your sales budget
• You don’t have to pay for the bells and whistles you don’t use
• You can adjust the number of users at any time
• The CRM support team is easy to reach and happy to help
• You can see real-life implementation examples and follow their lead

A CRM that checks most of these boxes (like NetHunt does) suits small businesses.

Getting started with NetHunt CRM for small business

Getting used to new CRM tools for small businesses is a chore. But NetHunt is designed to make small business owners’ lives easier. Here are the first five steps you can take with NetHunt CRM, and they’ll take you less than a day:

1. Set up your NetHunt ecosystem

You can log into the web app account, download and install mobile apps across all devices, and install a Chrome extension for Gmail integration. This step is critical if you prioritize response time and customer experience. You’ll be able to address incoming messages and orders instantly via the mobile interface and foster brand loyalty, which is critical for small business success.

2. Bring in your customer data from the spreadsheets

NetHunt will automatically process your inbox conversations and contacts. But if you’ve been using spreadsheets to keep track of leads and deals, you can bring the data over to NetHunt, too as the CRM will automatically map the data. You can import comments along with data points, add new fields, and check for duplicates and mismatched data.

3. Add NetHunt CRM to your business routine

Check the integration options and find your most used communication channels. Ideally, you want messages from all channels, including social media, messengers, and email, to go through the CRM.

4. Customize NetHunt to suit your unique business needs

By default, the NetHunt small business CRM software will have Companies, Deals, and Contacts folders, but you can adjust them and add new ones. For instance, you can track Projects or other business processes with NetHunt CRM. Fields are also customizable, so you can group and reorder them. You can just as easily reorder and customize dashboard widgets and customize and save views.

5. Pick the pricing plan that suits you best

Check out the full feature breakdown and consider your business priorities. You can start with a Basic plan for a single user to test the waters after your free trial. Once you’ve set up the workflows and pipelines, you can add new users to your team.

As you can see, none of these first steps require in-depth technical knowledge or skills. So, if you’re ready to try NetHunt CRM, start a free trial or schedule a demo.

Final thoughts

NetHunt CRM dispels all your biggest fears as a small business owner. It’s easy to use, even if you have no technical skills. Plus, it doesn’t take months of training to set up and import your customer data.

Other perks to recap? NetHunt CRM offers powerful sales and email marketing automation tools and smooth integration with all your favorite business tools. Best of all, you can test it for free and choose one of five business plans that suits your needs. Start using the NetHunt CRM platform for small business today to boost your business efficiency and growth.

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